- Item Type: Front Facing Carrier
- Material: Polyester
- Age Range: 0-36m
- Load Bearing: 20KG
Package contains: 1 Pc
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of OsheriBaby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://osheribaby.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer reviews (13)
5 Stars (13) |
|
4 Stars (0) |
|
3 Stars (0) |
|
2 Stars (0) |
|
1 Star (0) |
|
Good quality. Fast shipping.
Quality is good: everything is very convenient and thoughtful-comfortable for both the child and mother with dad))) Recommend!!!!
Had previously bought one and was super happy with it. I have had 3 different baby carriers before this one and this is the only one I could put on on my own, without struggling for minutes. Just ordered another for baby #2. Honestly go for it, you won’t regret it!
High quality item and materials, easy to use. Definitely will recommend to purchase.
The thing is made qualitatively, while tried only at home, let's see how it will be at long distances) the child is convenient :)
Very good product and good quality.
It is very robust to carry my baby 10 months and 13kg without problem, it is very practical everyday and avoids taking the stroller every time.
✨Amazing quality baby carrier! Every thing is nicely seen together. It's comfy to use, even over my pregnant, 8 month belly (I wouldn't carry a baby up front while pregnant however, there's plenty of weight there already). Nothing was missing, in fact, there are two soft comfort pads included for the straps! There is some sort of product registration card, but it's mainly for recalls and safety information. If you're considering getting this for short walks, hikes or trips without a stroller (after the baby is 4-6 months) definitely get this! Nice to Know: The little elastics at the end can be used for "strap management" or neatly holding rolled up straps so they don't hang everywhere. Great design!!
The goods surpassed all my expectations, to be honest. great product!
Quality goods definitely! It is just a magic pad, low bow to whoever invented it) to buy do I recommend? Yes! I recommend!
very nice.. comfortable and very good material ... very happy to purchase .
Amazing quality, comfort and safety, plus a beauty and flawless finish
Very satisfied with the purchase. Fully corresponds to the description. The material is pleasant strong. The volume of the belt approached even the husband with the stomach. Very convenient thing. Excellent quality.